DroneInvoice – Legal & Policy Information

Last Updated: 11/15/2025 @3:42PM EST

Section 1

Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the DroneInvoice website, applications, and services (collectively, the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.

3. Accounts & Security

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activities that occur under your account.
  • You agree to notify us immediately of any unauthorized use of your account.

4. Subscriptions, Storage & Revenue Share

  • DroneInvoice offers a paid subscription for storage, currently priced at $10 per month (the “Subscription”). Pricing may change in the future.
  • By starting a Subscription, you authorize recurring charges to your selected payment method until you cancel.
  • Platform fees are charged by DroneInvoice on top of any third-party payment processing fees (such as Stripe, credit card processors, or banks). As of the “Last Updated” date shown above:
    • A 2.5% platform fee applies when a client you invited to DroneInvoice pays an invoice or purchases your existing stock media (for example, they use your link or view your profile and buy your content).
    • A 15% platform fee applies to custom jobs where DroneInvoice brings you the client (for example, they discover you through the marketplace, contact you, you agree to the work, and you are paid through DroneInvoice).
    • A 40% platform fee applies to purchases of your stock media where DroneInvoice does the marketing and brings you the buyer (for example, a buyer clicks a DroneInvoice ad, browses the library, finds your content, and purchases without any additional work from you).
  • If your Subscription ends, expires, or payment fails and is not resolved, we may:
    • Delete all private content associated with your account (“Private Content”).
    • If you remain above any applicable free storage or usage limits after Private Content deletion, we may adjust the platform revenue share to 60% of all income you receive through the platform until your usage is brought back into compliance with current limits.
  • Storage limits, free tier thresholds, platform fee tiers, and revenue share structures may be updated from time to time and will apply prospectively to your continued use of the Service.

5. User Content

  • You retain ownership of the content you upload, submit, or otherwise make available through the Service (“User Content”), subject to the rights granted below.
  • You grant DroneInvoice a limited, worldwide, non-exclusive license to host, store, process, and display User Content solely as necessary to operate and provide the Service.
  • You are solely responsible for your User Content and for ensuring that it does not violate any laws or the rights of others.

6. Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable law or regulation.
  • Infringe upon or misappropriate the intellectual property rights of others.
  • Upload or distribute malware, viruses, or malicious code.
  • Harass, abuse, or harm other users.
  • Attempt to gain unauthorized access to the Service or related systems.

7. Suspension and Termination

  • We reserve the right, in our sole discretion and subject to applicable law, to suspend or terminate your account and/or access to the Service at any time, with or without notice, and for any reason or no reason, including but not limited to violation of these Terms or misuse of the Service.
  • Upon termination, your right to use the Service will immediately cease, and we may delete or restrict access to your User Content consistent with these Terms and our policies.

8. Intellectual Property

All rights, title, and interest in and to the Service (excluding User Content) are owned by DroneInvoice or its licensors. You agree not to copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code, except as allowed by law.

9. Disclaimers

The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. DroneInvoice does not guarantee that the Service will be uninterrupted, error-free, or completely secure.

10. Limitation of Liability

To the maximum extent permitted by law, in no event shall DroneInvoice, its owners, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service;
  • Any conduct or content of any third party on the Service;
  • Any content obtained from the Service;
  • Unauthorized access, use, or alteration of your transmissions or content.

11. Indemnification

You agree to indemnify, defend, and hold harmless DroneInvoice and its affiliates, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your:

  • Use of the Service,
  • Violation of these Terms, or
  • Violation of any rights of another person or entity.

12. Changes to the Service and Terms

  • We may modify or discontinue parts of the Service at any time, with or without notice.
  • We may update these Terms from time to time. The “Last Updated” date at the top of this page will reflect the latest version. Your continued use of the Service after any changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DroneInvoice is organized, without regard to its conflict of law principles.

14. Contact

If you have any questions about these Terms, contact us at: support@droneinvoice.com

Section 2

Privacy Policy

1. Overview

This Privacy Policy explains how DroneInvoice (“we,” “us,” or “our”) collects, uses, and protects information when you use the Service. By using the Service, you consent to the practices described here.

2. Information We Collect

2.1 Account Information

  • Name
  • Email address
  • Login credentials (passwords are stored in hashed form)
  • Subscription and billing details via our payment processor

2.2 Uploaded Content

We store files, media, and other materials you upload or generate while using the Service (“Private Content”). This is used solely to provide and improve the Service features, such as storage, delivery, and management.

2.3 Usage Data

We may collect technical and usage data, including:

  • IP address and approximate location
  • Browser type and device information
  • Pages visited and features used
  • Timestamps, error logs, and performance metrics

2.4 Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, maintain sessions, and analyze usage. You may adjust your browser settings to refuse cookies, but some features of the Service may not function properly.

3. How We Use Information

We use collected information to:

  • Operate, maintain, and improve the Service
  • Process payments and manage subscriptions
  • Provide customer support and respond to requests
  • Monitor usage, troubleshoot, and improve reliability
  • Prevent fraud, abuse, and violations of our Terms

We do not sell your personal information to third parties.

4. How We Share Information

We may share your information with:

  • Service providers that help us operate the platform, such as hosting, analytics, email, and payment processing.
  • Legal authorities when required to comply with law, regulation, legal process, or enforce our rights.

We do not publicly share your Private Content unless you choose to publish or share it via features of the Service.

5. Data Retention and Deletion

5.1 Active Subscription

While your Subscription is active and in good standing, we retain your account data and Private Content as needed to operate the Service.

5.2 Subscription Expiry or Non-Payment

  • If your Subscription ends or payment fails and is not resolved, we may delete your Private Content.
  • After Private Content deletion, if your usage still exceeds any applicable free storage or usage limits, we may apply a 60% platform revenue share to income you earn through the Service until your usage is back in compliance with current limits.
  • We do not guarantee long-term backup or recovery of deleted content.

5.3 Account Deletion

You may request deletion of your account by contacting support@droneinvoice.com. We will delete or anonymize personal data where required and feasible, subject to any legal obligations to retain certain records.

6. Data Security

We use reasonable technical and organizational measures to protect your data, including encryption, access controls, and secure hosting environments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal information, we will take steps to delete it.

8. International Users

If you access the Service from outside the country where our servers are located, you understand that your information may be transferred to, stored, and processed in that country, where data protection laws may differ from those in your jurisdiction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates the latest version. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact

For questions about this Privacy Policy or your data, contact: support@droneinvoice.com

Section 3

Refund Policy

1. Scope

This Refund Policy applies to all Subscription payments and charges made through the DroneInvoice Service.

2. Subscription Billing

  • The Subscription for storage is currently priced at $10 per month.
  • Subscriptions automatically renew each billing cycle unless canceled before the renewal date.
  • By subscribing, you authorize DroneInvoice to charge your payment method on a recurring basis.

3. Refund Window

We offer refunds only for charges made within the last 30 days.

To request a refund:

We do not provide refunds for:

  • Payments older than 30 days
  • Previously refunded accounts
  • Platform fees, processing fees, or third-party charges (e.g., card fees)
  • Revenue share adjustments (including the 60% platform share described in the Terms)

4. Cancellation and Proration

  • You may cancel your Subscription at any time via your account settings or by contacting support.
  • When you cancel, your Subscription remains active until the end of the current billing period.
  • We do not offer prorated refunds for partially used billing periods.

5. Content and Data After Non-Payment

If your Subscription ends, expires, or payment fails:

  • We may delete your Private Content from our systems.
  • If you remain over any free storage or usage limits even after Private Content deletion, we may apply a 60% platform revenue share to income you earn through the Service until your account usage is within limits.
  • We are not responsible for any loss of data resulting from cancellation, non-payment, or your failure to back up your content.

6. Chargebacks and Disputes

  • If you dispute a charge with your bank or payment provider instead of contacting us, your account may be suspended or terminated.
  • We reserve the right to recover any fees or costs incurred as a result of unjustified chargebacks.

7. Contact for Billing Issues

For any billing questions, refund requests within the 30-day window, or Subscription issues, contact: support@droneinvoice.com